Spoiler Alert: If you want to go overseas and need your SIM connected, you might be better off with Airtel’s roaming service than roaming on MTN.
Sometimes, telecommunication user’s travel out of the country to relax probably from work stress, one problem they may be faced with is communication issues as they might be using a network in Nigeria that does not support roaming in the particular country they travel to.
Almost all other networks in Nigeria, Glo, Etisalat (now 9mobile) and Airtel supports roaming and recently I wrote an article on Glo roaming, and I noticed that some networks covers more international destinations than others.
The various networks in Nigeria also offer special tariff plans and offers for their various users that might want to travel out from the country to another country.
MTN as we all know by now is one of the largest telecommunication giants in Nigeria and they also offers amazing tariff plans and offers their customers can enjoy depending on their communication needs. See this tip on how to start VTU business with just 5000 Naira.
MTN Roaming Service
MTN also offers roaming service for their customers that wants to travel out of the country as they have partnered with various networks in many countries in order to these international roaming services.
However, this service do not supports all countries in the work but only MTN eligible countries and they include some countries in Europe, Asia, Middle East and Africa.
Remember this slogan “Everywhere you go”, this is a popular MTN slogan that is normally used in MTN advertisement, I must say the person that thought of this slogan did a great job as that is the perfect slogan for a network that not only covers all states in Nigeria but more than 41 countries in the world which they have roaming partnership with.
This roaming service offered by the south Africa network is available for all MTN customers, both prepaid and postpaid customers and is available by default.
There are no monthly fee, no connection fee and no deposit required before the customer can roam.
Roaming with your MTN line while traveling will ensure you are always reachable even if you are a thousand miles away from home.
Compiling an essential list of all things roaming so you worry no more
- Glo IDD and Slasher which let’s you make calls at 11 kobo per second roaming call rate
- Airtel Smart Talk with 20kobo per second roaming call rate
- MTN roaming rates for over 30 countries
- Glo roaming rates and packages
- Airtel smartVALUE with 20kobo per second roaming call rate
- 9mobile roaming bundles
- Airtel roaming bundles
- Airtel smartPREMIER with Free roaming incoming calls
- 9mobile moreFLEX with free incoming calls
- 9mobile moreLife prepaid plan with 15 kobo per second roaming call rate
- MTN international roaming bundles
That list is essentially all you need to know about roaming in Nigeria no mater the network – MTN, Glo, 9mobile or Airtel.
The MTN roaming service allows MTN customers receive calls, browsing, sending and receiving SMS from or to lines in other countries, the service also allows you receive voice mail and forward calls to another number while roaming.
However there are some services not support by the MTN roaming like data bundle, DSTV mobile from MTN and MTN caller tunez. While roaming, you can make calls to other country by first dialing the country’s code then the number you want to make the call to.
For example, if you are in the US and want to make a call to someone in Nigeria simply dial +234 followed by the number of the person you want to call.
Note; when you are roaming, you are connected to MTN’s roaming partner network, so you will be charged when an unanswered call diverts to your MTN voice mail, you will also be charged for sending SMS which is dependent on the MTN’s partner’s network.
Before you make your first roaming call, there are few things you should bear in mind; the service you receive while abroad depends on the network you are using.
You may experience some differences such as coverage quality, delay before you can make calls after switching on or may be take a longer time than usual as the network automatically checks your status with MTN first.
The phone’s screen will also display the name or number of MTN’s roaming partner in that particular country rather than MTN Nigeria.
The MTN roaming service also allows you recharge using MTN international Global Top Up or other MTN Nigeria available top-up service.
Top-up service gives MTN roaming an edge or ahead of roaming services from other networks like Glo which do not offer the top up service but advises their customers to recharge enough before traveling or call someone in Nigeria to buy recharge card cards and send the PIN.
Don’t panic just yet because MTN customers who intend on traveling can still recharge enough or buying many recharge cards before traveling, it also reduces some stress and inconveniences.
MTN Roaming Service FAQs
What is roaming on MTN?
MTN roaming is a service that allows both prepaid and postpaid customers of MTN use their lines even when they travel to other international destinations.
MTN has partnered with networks in some countries which is why this roaming service is possible.
How does roaming on MTN work?
The roaming service is as a result of a partnership between MTN and networks in different countries, this contract is called the “roaming agreement”.
This makes it possible for MTN customers who travel to those countries make and receive calls, send and receive SMS, send and receive emails and browse the internet.
Where can i use MTN’s roaming services?
MTN Nigeria operates on the GSM international standard. MTN customers abroad may use any overseas GSM network if the network has roaming agreement with MTN Nigeria.
What services will be available to me while roaming on MTN?
There various services you can access while roaming, some of them are listed below;
- You can make and receive calls to/from networks in other countries.
- You can also send and receive SMS/MMS
- The service also allows you send and receive emails
- Browse the internet
- Voice mail
- You can also enjoy the MTN Roam4less on prepaid lines
- MTN In-flight roaming , depending on the roaming partner/airlines
- The service also support the who called service
- Voicemail is also available on this service
- You can also use MTN Share N Sell
- Smartphones/Blackberry from MTN which provides you with emails, calendar, personal contacts and more
- Also available is WAP (wireless application protocol) which allows the roaming customer access the internet from their phones.
What service will be unavailable while roaming on MTN?
Some few services will be unavailable while roaming; they are DSTV mobile from MTN, data bundle and MTN caller tune service.
How do i get voice mail messages when roaming on MTN?
When you receive voicemail messages, you will get a notification message asking you to dial 100 to listen to the voicemail messages.
To retrieve your voicemail messages while roaming on MTN, dial +23480310100 followed by the 11 digits of your mobile number, and you connect to the voicemail system, enter your voicemail PIN.
Note; you will not be able to access your voicemail without your voicemail PIN, you ensure to set up a PIN you will remember before leaving the country.
To activate your voice mail, dial 113 and follow the voice prompt.
Can i forward calls to another number while roaming on MTN?
If you do not want to receive any incoming calls while abroad, you can set up unconditional call forwarding to another number. All calls will be routed immediately to the number without ringing first on your phone.
How do i manually change networks when i am overseas?
You can do this by changing the settings on your mobile phone; go to your phone’s settings menu and change the network selection mode. Note that the process of manually selecting a network varies between phones and devices.
What is MTN Interactive Roaming Map?
The interactive roaming map gives you at one glance all MTN roaming partners across the globe, the services you will enjoy when you roam on these networks and the roaming cost.
The information on this roaming map are very accurate and up to date. The roaming map can be viewed on your PC or laptops but cannot be viewed on your phone.
What is MTN Rate Search Engine?
The rate search engine allows you search through the entire list on MTN roaming networks. All you need do is select your roaming destination from the list of countries that will be displayed to you and all the information you need to roam in that country will be provided to you.