The need to write on this topic after experiencing a situation whereby I plugged my iPhone and it wasn’t charging. The situation was a very frustrating experience because the phone was charged just a few hours ago.
If you have experienced this in the past, you will understand what it feels like. You will unconsciously find yourself twisting your charger left, right and center, yet not picking.
After doing some web search, I decided to write down the best solutions that I found beneficial from different quest. So, in case you are experiencing this currently, kindly take your time to go through this article, one of the solutions might just work for you. In my case, one of the solutions worked.
Note: When your iPhone won’t charge, the solution isn’t about the battery. A lot of people thinks changing the battery is the solution, but the answer is NO.
1. Hard Reset Your iPhone
Research has it that over 90% of the time, the solution to iPhone not charging is simply by performing a hard reset on your phone as a result of the software responsible for your iPhone charging, hence hard resetting your phone can help you check if there is any software malfunction. Various iPhone models have different ways to hard reset. Check the methods below and apply the method that applies to your iPhone model.
If you are using any of these: iPhone 8, 8 Plus, X, XR or XS Max, follow the steps to hard reset your iPhone:
- Press and release the volume up button quickly.
- Next, press and quickly release the volume down button.
- Finally, press and hold the power button (side button) until the Apple logo appears on your screen. Release the power button only when the Apple logo has appeared on the screen.
And for iPhone 7 or iPhone 7 Plus:
For any of the above iPhones, press and hold your Power button and your Volume Down button together until you see the Apple logo displayed on your screen. Release both buttons after you see the Apple logo.
Equally for iPhone 6S, 6S Plus, SE, or an older model the following method will work perfectly fine for you:
Press and hold both the Power button and Home button until the Apple logo appears on the screen. Release both buttons when the Apple logo appears.
After the process of hard reset is completed, try charging your phone again. In most cases, this solution works perfectly. There are other easier things to do, but I started with this because it’s the most reliable fix. The video Below explain it all.
2. Turn Your iPhone Off and On Again
Indeed this is the first thing that normally comes to your mind, restarting your iPhone and try charging it again. Like I said earlier, a software is responsible for your iPhone charging, so sometimes restarting your iPhone might just do the trick. However, if your battery is below 5%, don’t bother using this method. But if your iPhone is completely dead (0% battery), just plug it and leave it for an hour and check it to confirm if it is charging.
3. Don’t Use Wireless Charger
If your iPhone supports wireless charging, at this point you shouldn’t use the wireless charging. You should remove the phone from the wireless charging case and try using a lightning cable. In very rare cases, this could be all you need to do. If the phone starts charging after you connected it directly using a lightning cable, it means there is a problem with wireless charging.
4. Check Your Lightning Cable
Pick up your lightning cable (USB) that came with your phone. Look closely at it to see if you will notice any damage on the cable. Check for dents, scratches and broken tips. iPhone’s lightning cables are known to be very prone to fraying.
However, if you can’t notice any damage on the cable, try connecting your iPhone using the same cable to either a keyboard USB or a car charger. If it charges, congratulation. Consider replacing the charger adapter. If it doesn’t work, use a different Lightning cable and see if it works. If the new cable works, then the problem is from your cable.
5. Check Your Wall Adapter
In some cases, you may not have access to a computer to try charging from your computer or a car charger. In that case, check your wall adapter any visible fault. Also, try smelling it to be sure it isn’t burnt. This is actually a thing and can be the problem. Just like in the last method, try using a different adapter and see if it works. If it doesn’t work, it means your adapter isn’t the problem.
6. Time to Put Your Old Brush to Use
So we have succeeded in making sure it is not your lightning cable that has a problem, neither is it your adapter. Now it’s time to pay a close look at the phone itself.
Check your charging port using a flashlight, look to see if you will find any lint, dirt, debris or any stuff inside it. Things like this can prevent your charger from making proper connection. Because if any of the connectors on your charging port is blocked, your phone will not charge.
Now, it’s time to pick up a very soft brush (Emphasis on very soft) and gently brush out your iPhone’s charging port. Please take your time here because you wouldn’t want to damage your charging port in the process. You can also use a fancy anti-static brush to do this. Once you are done removing all the dirt, try charging your iPhone again.
7. Eliminating Water Damage
Another very common reason for iPhone not charging is liquid damage. It really doesn’t matter if your phone is
The problem with this is even after drying it, sometimes the damage may have already been done. If you think this is the problem, then you will want to pick up your warranty if it’s still active. Or visit the nearest technician.
8. DFU Restore Your iPhone
DFU restore is just another way of saying factory reset. The good thing with this is that it can easily fix any software problem if they exist. So, if the problem is a software problem, it can easily be fixed by performing a DFU Restore on the iPhone.
NOTE: Please ensure you create a backup of your iPhone either on iCloud or iTunes before you perform any form of restore.
I wrote a more detailed approach to restore your phone, you can do a quick search on Restoring iPhone. But for the purpose of this article, you can follow the following steps.
- Connect your phone to your computer where you have your backup.
- Open your iTunes app
- Press and hold both your Power button and Home button together for about 8 seconds.
- Release the Power button after 8 seconds but keep holding the Home button until you see “iTunes has detected an iPhone in recovery mode”. This will be displayed on the iTunes
- Your iPhone will go blank which shows it has entered DFU Mode. After which you can restore your phone from iTunes.
9. Update Your iPhone Software
This is hardly ever the problem, but just to rule it out from the possible reason why your iPhone won’t charge, you may want to update your iOS. This is suggested because it can easily fix any software problem your phone may have which could have resulted in it not charging.
To do this, go to Settings -> General -> Software Update
10. Change Your Battery
In very rare cases the problem may be because your battery is damaged and needs to be replaced. But you can only know if this is the problem only when an experienced repairer has taken a look at the iPhone.
11. Pick Up Your Warranty
In the event that all the above troubleshooting methods didn’t work, you should check your warranty status and pray to God that you have some sort of warranty option still active. This will save you a lot of costs and will guarantee that the problem will be fixed.
12. Take Your iPhone for repair
If you are not staying close to an Apple Store, your best bet is to take your phone to a highly recommended iPhone repairer.
In most cases, one of the troubleshooting methods will work fine, but when it doesn’t, you have to consider taking it to an expert. But make sure you try the troubleshooting methods, because those are the first things any repairer will do and will still charge you some very high amount.
In my own case, I had to change my lightning cable because after trying a different cable, the phone started charge fine.