Tired of pesky unwanted or spam messages, text and calls coming into your phone from Glo? Keep reading to find out how to stop spam or unwanted messages, SMS and calls from bothering you in the Glo Do Not Disturb DND initiative.
Most at times, telecommunication users receives unsolicited messages and calls. While some of these customers get annoyed and ignore the calls and messages because they do not know how to stop them from coming in, others calls their various customer services representative of their network provider to make complains about these calls and messages.
Going through the process of calling customer service can be stressful most at times as you do not get to talk to the customer service representative immediately the service code is dialed.
Dear telecommunication users, are you tired of receiving these unsolicited calls and messages?
I am happy to inform you that customers can now put their minds at ease as they do not need to ignore these unsolicited or spam calls, text and messages or even call customer service representative of their various network providers, they can simply dial a short code to stop receiving the messages and calls.
It will be recalled that the industry regulator, the Nigeria communication commission (NCC), recently directed operators to give the necessary instructions and clarifications that will enable their customers subscribe or unsubscribe to a particular service and one of such services is the spam or unsolicited calls, text and messages sent to various telecommunication users by their various service providers.
Thanks to NCC, customers now have the option to either activate full DND or partial DND.
What is Glo Do Not Disturb?
All networks in Nigeria Glo, Airtel, 9mobile and MTN have launched the do not disturb (DND) feature which allows customers opt out of receiving unsolicited or spam SMS, text, messages and promotional calls. The telecommunication “do not disturb” feature is of two types; the partial mode and the full mode.
The partial mode allows customers block only certain categories of the unsolicited calls and messages while the full mode stops all promotional messages and calls.
Nigeria’s grandmaster of data, Globacom, is one of the telecommunication networks that has introduced the do not disturb initiative that allows Glo customers stop receiving unsolicited calls and messages.
Like was said earlier, the do not disturb feature is of two types, these two types of do not disturb has been put in place to meet the needs of users because the customer might find some of these messages and calls beneficial to him or her and wish to continue receiving them, so all they need do is use the partial mode of do not disturb feature, while others might find all the unsolicited calls and messages annoying and prefers to stop all, the customer can use the full mode of do not disturb feature.
Globacom has unveiled a do not disturb service code which is in line with the directive of the Nigerian communications commission (NCC) on unsolicited calls and text messages. This short code gives customer the power to choose if they want to receive the unsolicited calls and messages or not, they can also decide to continue receiving some.
The “do not disturb” is a self-service platform for subscribers to manage all promotional calls and messages sent to their lines.
How to use partial Do Not Disturb on Glo unwanted messages
To use the Glo partial Do not Disturb feature, Globacom in a press statement in Lagos, urged their Glo subscribers interested in using the Do not Disturb service to text “help” to a short code “2442” to receive a list of field from which they want to receive or block unsolicited messages or spam text and calls.
Glo subscribers interested in receiving information on Banking, Insurance and Financial products can send 1 to 2442, while Glo subscribers are required to send 2 to 2442 to receive information on real estate.
Try the same with your other SIM – stop unwanted messages on MTN or stop spam messages on Airtel Nigeria, and how to stop unwanted messages on 9mobile because they all have the do not disturb feature.
Those interested in having information related to Education only need to send 3 to the short code, 2442, Glo subscribers interested in receiving information on health issues are advised to send 4 to 2442 while 5 should be sent to the same code for details on customer goods and 6 for information on communications, broadcasting, entertainment and information technology.
Glo customers that wish to get updates on tourism and leisure should send 7 to the short code, while Glo subscribers interested in reading about sports should send 8 to the same short code 2442. Similarly, Glo subscribers interested in reading religiously based matters are advised to send 9 to the short code.
The Glo Do not Disturb or Glo DnD feature which puts customers opinion on messages and calls received into consideration will go a long way in enriching Glo subscribers’ telecommunication experience.
How to do full Do Not Disturb on Glo unwanted messages
Subscribers who wish to opt out completely from receiving spam or unsolicited calls, text and messages are advised to send “STOP” to the same short code 2442 for any of the services.
Mind you, this is not limited to just Glo because all telecommunications networks in Nigeria has been told to have a Do not Disturb in place for their subscribers including MTN Do Not Disturb feature, Airtel Do Not Disturb feature and 9mobile Do Not Disturb feature.
So go ahead and take full control of your mobile phone.